Privacy Policy

Privacy Policy for Move-U LLC

Last updated: 12.03.25

Move-U LLC (“we,” “our,” or “us”) operates the website moveunh.com (the “Site”). This Privacy Policy explains how we collect, use, and protect information obtained from visitors to our Site, including information collected for SMS (text message) communications.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Any information submitted through forms or inquiries

Automatically Collected Information

We may automatically collect:

  • IP address

  • Browser type and version

  • Pages visited

  • Device information

  • Cookies and tracking technologies

2. How We Use Your Information

We may use collected information to:

  • Respond to inquiries and provide services

  • Send appointment reminders, project updates, and customer support messages

  • Improve website performance and user experience

  • Maintain security and prevent fraud

  • Comply with legal obligations

We do not sell or rent your personal information, including phone numbers.

3. SMS Terms & Conditions

This section outlines how Move-U LLC manages SMS communications for customers and individuals who opt in.

3.1 SMS Consent

By providing your phone number and opting in (such as by checking a box on a form or submitting your number through our website), you consent to receiving SMS messages from Move-U LLC.
Phone numbers collected for SMS consent will not be shared with third parties for marketing purposes.

3.2 Types of SMS Communications You May Receive

Messages may include:

  • Appointment reminders

  • Follow-up messages

  • Billing and account inquiries

  • Project updates and service alerts

Example:
“Hello, this is a friendly reminder of your upcoming appointment. You can reply STOP to opt out of SMS messaging from Move-U LLC at any time.”

3.3 Message Frequency

Message frequency may vary.
You may receive up to 2 SMS messages per week regarding your appointments, account status, or service updates.

3.4 Message & Data Rates

Standard message and data rates may apply according to your mobile carrier plan.

3.5 Opt-In Method

You may opt in by:

  • Submitting a form on our website

  • Checking the SMS consent box

  • Providing your phone number for communication purposes

Opting in is not required to use our services.

3.6 Opt-Out Method

You may opt out of SMS communications at any time by:

  • Replying “STOP” to any SMS message

  • Contacting us directly to request removal

Once you opt out, you will no longer receive SMS messages unless you re-opt in.

3.7 Getting Help

For help with SMS messages:

  • Reply “HELP” to any SMS

  • Or contact us through our website.

3.8 Additional Options

You may choose not to check the SMS consent box on any form that requests your phone number. You can still submit the form without opting in to SMS messages.

3.9 Standard Messaging Disclosures

  • Message and data rates may apply

  • You may opt out anytime by replying “STOP”

  • For help, reply “HELP” or visit our Privacy Policy or Terms & Conditions pages

  • Message frequency may vary

4. Sharing Your Information

We do not sell or lease your information.
We may share personal information only with:

  • Service providers assisting with website hosting, messaging, or analytics

  • Legal authorities when required by law

  • Others only with your explicit consent

5. Cookies & Tracking Technologies

We may use cookies to:

  • Improve Site functionality

  • Analyze usage

  • Personalize user experience

You can disable cookies in your browser, but some features may not function correctly.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. No online system is completely secure.

7. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices.

8. Children’s Privacy

Our Site is not intended for children under age 13. We do not knowingly collect personal information from children.

9. Your Choices

You may contact us to:

  • Access, update, or delete your information

  • Manage communication preferences

  • Opt out of SMS or email messaging

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.

11. Contact Us

If you have questions about this Privacy Policy or SMS Terms, please contact:

Move-U LLC
Website: moveunh.com
Email: info@moveunh.com
Phone: (603) 315-0258